Process Improvement

Process Improvement

Capability Statement

Core Competencies

In today’s high-paced, budget-constrained environment, your dollars and time are limited but agency missions still need to be met. Addx professionals know that helping you get the highest impact means going beyond figuring out a strategic direction. They’ll partner with you to find, eliminate, and automate process steps that don’t add value, allowing your people to focus on the mission and providing you with quantifiable results.

Process Improvement Frameworks

  • Business process reengineering
  • Lean Six Sigma / DMAIC
  • Continuous process improvement

Process Analysis

  • Scope definition
  • Value stream mapping
  • Root cause analysis, FMEA

Integrated Approach

  • Stakeholder facilitation and mapping
  • Benchmarking analysis

Executable Improvement

  • Performance and process metrics
  • Change management

Past Performance

Advisory and Assistance Services, VA Center for Verification and Evaluation (CVE)

Addx reviewed the CVE Verification Program’s policies and processes, making sure that every participant in the Veterans First contracting program was eligible. Addx recommended ways that CVE could reengineer its business processes to standardize processes, reduce risks, and work more efficiently. As a result, CVE found eight times as many ineligible businesses as before.

Agency-wide Personnel Accountability System, VA Human Resources and Administration (HR&A)

Addx helped VA’s three administrations map processes and assess the state of major legacy systems. Addx mapped communication flows, assessed the value added by 16 data sources and communication channels, and shared lessons learned from similar agencies. After surveying leading vendors, Addx conducted a cost–benefit analysis of the top three enterprise systems. Soon after Addx showed VA how our solution could be phased in, VA adopted it and used it for a National Level Exercise.

Warfighting Integration/CIO A6 (CIO A6 / SAF/A6), Air Force Directorate of Washington

Under a $99 million BPA for Business, Engineering, and Technical Assistance, 23 Addx subject-matter experts documented processes under AFDW XCT/XCP Directorates; built feedback report metrics for leadership; and streamlined call center workflow. Response times were shortened, customer service ratings improved, and operations/maintenance costs were halved.


Clarence Crawford Director, Management Consulting Solutions Group
As Director, Management Consulting Solutions Group, Mr. Crawford leads a diverse team who solve complex management challenges. As a trusted advisor, he assists many clients in developing and executing transformative strategies needed to be successful in this fast-paced, ever-evolving Federal environment. Read More
Office: (703) 933-7637 x297 Fax: (703) 933-7638


Company Information

DUNS: 039872622; CAGE:1XPA3 NAICS: 541611, 541612, 541613, 541614, 541618, 611430 GSA Schedules: MOBIS (GS-10F-0349N); GSA FSS BPA for PM/CPI GS10FAA104

The Addx Difference

Quantifiable Impact

Our HRMS platform cut USCG payroll processing from 2.5 to 0.5 hours and curbed errors.

CMMI Level 2 Certification for Services

Addx earned a CMMI Level 2 Certification for Services, demonstrating our commitment to quality.

Recognized Success

For dedicated service, Addx was named USAF's 2008 Small Business of the Year for SAF/A6's investment portfolio work.